VideoTrade expertise
Service and support
Support, development, and maintenance of systems after go-live.
A clear service plan and post-launch support.
When this direction is needed
Typical situations in which we join the project.
Stable 24/7 system operation is required.
Preventive maintenance and equipment health monitoring are needed.
The facility plans to expand functionality.
Scope of work
What the VideoTrade team is responsible for.
Scheduled maintenance and monitoring.
Operational support for incidents.
Functionality updates and expansion.
Consulting and staff training.
Project process
A clear service plan and post-launch support.
- 01Current state audit
- 02Service plan
- 03Scheduled maintenance
- 04Incident response
- 05Upgrades and updates
- 06Reporting and recommendations
Risks we manage
Engineering decisions are made with operation and reliability in mind.
Equipment downtime - mitigated by scheduled maintenance and redundancy.
Outdated software - resolved with planned updates.
Lack of documentation - closed with audits and configuration records.
Facility types
- Facilities with 24/7 operation
- Sports and cultural venues
- Corporate and infrastructure facilities
- Public spaces
Other directions
Related expertise
Control and dispatch
End-to-end outfitting of control rooms and command centers: visualization, communications, monitoring.
Display systems
Displays, LED screens, video walls, and information surfaces for complex facilities.
Engineering design
Pre-project surveys, concepts, and working documentation for multimedia and digital systems.
New project
Discuss support
We will choose a support format that fits your tasks and operating mode.
Contact the team
We will clarify the task, answer your questions and involve the right engineer.